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We are here to help you

Our customer service department is available for any questions related to Internet, television, home phone services or your account. Contact our technical support if you need technical assistance with any of your services.

Customer Service

Contact us by phone or by chat during our business hours.

Monday to Wednesday: 8:30 a.m. to 4:30 p.m.
Thursday: 8:30 a.m. to 5:30 p.m.
Friday: 8:30 a.m. to 4:30 p.m.

Technical support

Contact us by phone during our business hours.

Every day: 8 a.m. to 8 p.m.

If you are a company, see our business contact page.

About your online services

Browse the useful links and quickly manage your customer account.

Resolve a concern

Our goal is to satisfy our customers and we welcome opportunities to improve our service.

If you still have an outstanding issue after contacting Téléphone de St-Éphrem, you can resolve your concern